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PRIVACY POLICY

We at W.H Raitt & Son Ltd respect the need to protect your privacy. In order to process your orders and to provide you, if required, with details of those orders at a later stage we do need to collect a certain amount of data. Our policy is to collect and retain only the information we require to enable us to carry out our obligations to you. We only collect basic personal data about you which does not include any special types of information. This does include name, address, email and phone number.

What we do with your data :

All Processing of personal data we collect is done by employees at W H Raitt & Son Ltd in Ireland.

We will use your Personal Data for the following reasons;

  • Order Fulfilment
  • Answer any enquiries you have regarding order or products
  • If you join our website as a member we may send messages with offers and events which we think may be of interest to you
  • For ease of use of our website for you so you do not have to re-enter your details every time you re visit our website.

We do engage with trusted third parties to perform certain services in connection with the operation of our business. DMAC media who operate our Company website, Profile technology who operate our accountancy package. These third parties may have access to information, including your Identifiable Personal Information, you provide and/or information collected from you through technologies, but we authorise them to use your Identifiable Personal Information only in connection with the services they perform on our behalf.

Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a Court Order or for the purposes of prevention of fraud or other crime).

Non Personal Information:

Our website gathers statistical and other analytical information of all visitors to our website. We use this non-personal data from visitors to our website in a collective form to get a better understanding of where our visitors come from and how they are using the website. This non personal data is information that cannot be used to identify or contact you eg users IP address

How long we keep your data

We are required under Irish Tax Law to keep your basic personal details (name, address ,contact details) for a minimum of 7 years after the last transaction, after which time it will be destroyed. If you wish to cancel your membership to our website at any time you can send an email to enquiries@whraitt.ie and all your data will be destroyed or simply click on unsubscribe on our website.

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